7 consecutive times
in ‘World City e-Government
Organization of Cities and
Elected president city
Numerous benchmarkings by foreign cities
Since 2003, Seoul has topped the Municipal e-Governance International Survey for seven consecutive times. The survey evaluated the performance of websites of municipalities worldwide for privacy and security, usability, content, services, and citizen and social engagement, and ranked the cities on a global scale. In 2015-2016 assessment, Seoul received a score of 79.92 which is far higher than 2nd place Helsinki(69.84) and 3rd place Madrid(69.24), and acquired especially high marks in citizen participation field. This time, the survey was conducted jointly by the E-Governance Institute in the School of Public Affairs and Administration (SPAA) at Rutgers University-Newark and John W. McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston. This survey was also sponsored by the UN for the past few years.