The Seoul Metropolitan Government is leading the world in smart administration through its constant efforts to make use of rapid developments in smart technologies worldwide to realize the corresponding innovations in its public services under the new paradigm of a citizen-centric administration based on communication, transparency, sharing, and collaboration. It has successfully established participatory governance with its citizens on the basis of the country’s sophisticated IT service infrastructure. Citizens are not just recipients of various public services but also creators of diverse types of public in- formation for fellow citizens utilizing an entirely new type of participatory administrative platform.

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