Detailed task
- Increased innovation and efficiency for internal administrative tasks using AI technology, etc. to provide better administrative services to citizens
2-1. Establishment of intelligent video cooperation system
- Creating a convenient environment for remote meetings through connection with internal systems such as city organization chart and messenger
- Carrying out the role of a communication/sharing-based online platform by using it for existing administrative services such as civic counseling
2-2. Establishment of automated administrative processes (RPA)
- Application of RPA to simple and repetitive administrative tasks such as the reception and classification of on-site complaints from general affairs and chatbot
- RPA-AI is used in connection to reduce employees’ burden and maximize administrative efficiency
- 1st expansion to SMG (6 bureaus/offices) in 2022 → expansion to affiliated offices by 2024
2-3. Expansion of administrative innovation model based on virtual Seoul (S-Map)
- Establishment of an urban environment improvement model by collecting data (e.g. temperature) from digital twin-based city sensors in real time
- Support for decision-making and problem-solving using prediction simulation through modeling of urban problems such as traffic and fire
2-4. Achieving a digital virtual city Seoul using new technology such as XR
- Creation of a mirror digital twin for intelligent city management (from 2022)
- Promotion and actualization of digital-twin based Seoul-type AR XR service (2022–2024)
- Achieving an XR-based smart augmented city (2024–2025)
2-5. Increased sewage pipeline management efficiency using AI
- Production of 40,000 units of AI learning data for defect detection following 24 types of sewage pipeline defects
- Advancement and stabilization of defect detection SW through discovering points of improvement from pilot operation in districts and promoting disclosure of learning data to citizens
Investment plan
(Unit: KRW 1 million)
|
Policy task |
Total |
2021 |
2022 |
2023 |
2024 |
2025 |
|
|---|---|---|---|---|---|---|---|
| 2 |
Accelerating digital-based administrative innovation |
17,782 |
3,611 |
3,534 |
2,267 |
5,300 |
3,070 |
|
2-1. Establishment of intelligent video cooperation system |
2,192 |
1,392 |
200 |
200 |
200 |
200 |
|
|
2-2. Establishment of automated administrative processes (RPA) |
975 |
128 |
47 |
300 |
400 |
100 |
|
|
2-3. Expansion of administrative innovation model based on virtual Seoul (S-Map) |
8,345 |
1,791 |
2,617 |
667 |
2,600 |
670 |
|
|
2-4. Achieving a digital virtual city Seoul |
5,600 |
100 |
500 |
1,000 |
2,000 |
2,000 |
|
|
2-5. Increased sewage pipeline management efficiency using AI |
670 |
200 |
170 |
100 |
100 |
100 |
|
Performance indicator
|
Detailed project |
Performance indicator |
2021 |
2022 |
2023 |
2024 |
2025 |
|
|---|---|---|---|---|---|---|---|
|
2 |
Accelerating digital-based administrative innovation |
|
|
|
|
|
|
|
|
2-1. Establishment of intelligent video cooperation system |
Establishment of intelligent video cooperation system |
System establishment |
Operation and advancement |
Response and improvement |
||
|
2-2. Establishment of automated administrative processes (RPA) |
Application and expansion of RPA tasks |
4 |
1st expansion to SMG(6 bureaus/offices) |
2nd expansion to SMG(40 bureaus/offices) |
Expansion to affiliated offices |
RPA and AI combination |
|
|
2-3. Expansion of administrative innovation model based on virtual Seoul (S-Map) |
Establishment and renewal of a digital twin 3D map |
OpenAPI development |
3D establishment (all) |
3D renewal (partial) |
3D renewal (all) |
3D renewal (partial) |
|
|
Development of citizen content |
Citizen content |
Citizen content |
Citizen content |
Citizen content |
Citizen content |
||
|
2-4. Achieving a digital virtual city Seoul |
Establishment and renewal of XR spatial map (㎢) |
0.3 |
605 |
605 |
605 |
605 |
|
|
Development of XR content (locations) |
1 |
5 |
5 |
10 |
10 |
||
|
2-5. Increased sewage pipeline management efficiency using AI |
User satisfaction for sewage defect detection system |
80 |
80 |
80 |
80 |
80 |
|